Ability to exclude Community (CC) Ideas from PX search results
We have a complex product with many training resources available in the KC bot. We would like to have the option to exclude GainsightCC “ideas” from the search results in order to reduce the number of matches that are returned that the user has to sift through.
We do have the community categories set in the PX KC bot for that product, but since an idea is linked to the product in CC, there is currently no way to exclude them.