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Ability to export audit logs from Gainsight?

Related products:CS Authentication & User Management
  • August 12, 2020
  • 7 replies
  • 352 views

tom_gerth
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Hey all,

Posting on behalf of a customer!  I’m wondering if there’s any future plans to allow for the ability to export audit logs from Gainsight?  More specifically, interested in understanding if we have any future plans to give the ability to expose an API to facilitate the secure export of log data in to a SIEM.

 

For the sake of security and accountability some customers may request that we have a way to export audit logs from within the product to have a better overarching understanding of who is working in different aspect of the environment.

7 replies

ssamarth
Gainsight Employee ⭐️
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  • Gainsight Employee ⭐️
  • January 5, 2021

@tom_gerth  are you referring to just the logs on Data Operations page. 


sai_ram
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  • Expert ⭐️⭐️
  • February 2, 2021

@tom_gerth we need your inputs here.


ssamarth
Gainsight Employee ⭐️
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  • Gainsight Employee ⭐️
  • March 8, 2021

@tom_gerth we are planning on an Audit logs API which can allow to facilitate the export of Object audit log data. 

 


ssamarth
Gainsight Employee ⭐️
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  • Gainsight Employee ⭐️
  • April 6, 2021

@tom_gerth we are planning on an Audit logs API which can allow to facilitate the export of Object audit log data. 

 

We will provide an export CSV functionality to export logs rather an API 


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  • Helper ⭐️
  • April 6, 2021

I believe this should extend beyond just  Data Operations and include ANY changes made by admins in the UI. 


kyeh
Gainsight Employee ⭐️
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  • Gainsight Employee ⭐️
  • January 24, 2023

Does anyone have any updates on this capability? Another Customer has just asked for this. Customer IT security team is requesting the ability to integrate Gainsight with their Sumo Logic.


johntrask_bt
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • November 22, 2025

Given everything going on over the last 2 days, I really hope this is getting bumped up in the list. My Security team is asking for this on the regular from ALL GS products.