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Ability to export CSV from baked-in reports

Related products:CS Journey Orchestrator
  • October 11, 2021
  • 7 replies
  • 143 views

sarahmiracle
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There are several baked-in reports throughout Gainsight (Journey Orchestrator Analytics, Program Analytics, User Management...), but these don’t allow you to export a CSV. I have to build the same report in Report Builder in order to do so. If export was available directly in the displayed report that would create for a seamless experience.

 

Examples:

  • Survey Statistics (Total Participants - ALL report)
  • User Management

7 replies

Cornelia
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • October 12, 2021

Hello @sarahmiracle, thank you for posting on Community. Passing this along to our Product Manager to be looked into and circle back to you with an answer. 


Neha Gupta
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • October 12, 2021

@sarahmiracle,

Thanks for writing in. We will prioritise it based on the popularity of the feature. Will keep you posted.

Regards,
Neha


bradley
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  • Expert ⭐️
  • October 12, 2021

Popularity intensifies


heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • March 24, 2022

This would be super helpful! 


sarahmiracle
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  • Author
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • November 14, 2022

Resurfacing. We just launched NPS last week, which is a HUGE milestone for us as a company and CS org. The Text Analytics is AWESOME in Surveys > Survey List > Analyze tab. Except, I can’t export any of these reports. Such a bummer, and a huge time waste on my side as an admin to recreate these reports when they’re already so nicely available in the product.


saltamash
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  • Helper ⭐️⭐️
  • June 20, 2024

Hi @vmallya 

Wanted to bring this post to your attention. The ability to export the reports in csv format from analytics should solve for a lot of things that we currently have to do manually.


vmallya
Gainsight Employee ⭐️
  • Gainsight Employee ⭐️
  • June 20, 2024
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