Ability to export CSV from baked-in reports

Related products:CS Journey Orchestrator

Forum|Forum|4 years ago
October 11, 2021
9 replies
162 views

There are several baked-in reports throughout Gainsight (Journey Orchestrator Analytics, Program Analytics, User Management...), but these don’t allow you to export a CSV. I have to build the same report in Report Builder in order to do so. If export was available directly in the displayed report that would create for a seamless experience.

Examples:

Survey Statistics (Total Participants - ALL report)
User Management

Cornelia

Contributor ⭐️⭐️⭐️⭐️⭐️

Hello @sarahmiracle, thank you for posting on Community. Passing this along to our Product Manager to be looked into and circle back to you with an answer.

Neha Gupta

Contributor ⭐️⭐️⭐️⭐️⭐️

@sarahmiracle,

Thanks for writing in. We will prioritise it based on the popularity of the feature. Will keep you posted.

Regards,
Neha

bradley

Expert ⭐️

Popularity intensifies

heather_hansen

VIP ⭐️⭐️⭐️⭐️⭐️

This would be super helpful!

sarahmiracleAuthor

VIP ⭐️⭐️⭐️⭐️⭐️

Resurfacing. We just launched NPS last week, which is a HUGE milestone for us as a company and CS org. The Text Analytics is AWESOME in Surveys > Survey List > Analyze tab. Except, I can’t export any of these reports. Such a bummer, and a huge time waste on my side as an admin to recreate these reports when they’re already so nicely available in the product.

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member

saltamash

Helper ⭐️⭐️

Hi @vmallya

Wanted to bring this post to your attention. The ability to export the reports in csv format from analytics should solve for a lot of things that we currently have to do manually.