Ability to Flatten Survey/Create Survey Object when Survey is Activated
Hi folks,
I require to build a solution requiring actions in Rules Engine based on survey response values. Surveys don’t appear to be flattened/object created until responses are received. I tried the solution provided in this community post
but received emails advising “your request to flatten [survey name] is failed”
This then requires part of a solution (the survey) to be deployed and live, before additional actions in the solution can be built. Is there something i’m missing here?
The ask would be: “once a survey is activated, it is automatically flattened, creating the survey object which can then be used within other features in Gainsight.