It would be great if Gainsight allowed you to mark a field as mandatory post-creation despite existing records having null values. I would love it if one of the two were true:
- Field can be marked mandatory if there are null records, but records with NULL values will prompt field population upon next “edit” on the record page (ie if field is on C360, next time C360 is in “edit” mode, there is an error to populate the field before saving)
- Field can be marked mandatory with Admin prompted to set a default value which will automatically populate for all NULL legacy records before field was mandatory.
The process right now is too clunky and time-consuming. This would save a lot of time, make the admin experience much smoother, and help with data integrity.
(and yes, I do have previous Salesforce admin experience and am missing this functionality greatly in Gainsight 😭)
