Ability to map a dropdown in the call-to-action action type within rules
Raising a concern regarding the functionality of the Rules Engine Action when updating Success Plans or CTAs. Currently, while it's possible to retrieve strings, numbers, and dates from other data sources to update corresponding fields, there is no option to update a dropdown field with a mapped value. The only available feature is to set the same value for all entries, which is quite limiting. This means we cannot map strings to dropdown fields or even map another Gainsight dropdown field to it. I hope this issue can be addressed to enhance usability.