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Contributor ⭐️
May 5, 2022
New Idea

Ability to modify CSM Sentiment Score within a CTA

  • May 5, 2022
  • 1 reply
  • 63 views

Our team would like the ability to modify the CSM sentiment score inside of a CTA.  Bonus points if it can be logged as a timeline activity within the CTA. 

1 reply

Tomas Trijonis
Contributor ⭐️⭐️⭐️⭐️⭐️
June 16, 2023

This would be lovely for cases where we create an automated CTA as a reminder to update the Sentiment Score!