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andrew_cummins
Helper ⭐️
November 9, 2020
New Idea

Ability to modify CTA type for CTAs created using Timeline entries

  • November 9, 2020
  • 4 replies
  • 133 views

When creating “tasks” via a timeline activity it would be nice to be able to modify the CTA type being created from those tasks. Right now, the auto created CTA from these tasks have to default to what the admin selects on the backend. It would be nice for the end user to modify within the timeline entry the type of CTA these tasks will create. 

4 replies

sai_ram
Expert ⭐️⭐️
November 12, 2020

@andrew_cummins Thanks for bringing this up! How frequent do you change the type?  

andrew_cummins
Helper ⭐️
November 12, 2020

I don’t think we have every changed the type. The problem is that we need the ability to select the type upon task creation from Activities in timeline. If we can select the type then we would have no need to ask for a change of the CTA type. 

sriram pasupathi
Helper ⭐️⭐️
November 19, 2020

@andrew_cummins Thanks. We understand your problem but we don’t have this in our immediate roadmap. In the meantime, we will try to get upvotes for this feature.

FYI @nitisha_rathi 

jessicatang
Contributor ⭐️⭐️⭐️⭐️
March 22, 2023

+1 Upvote because this would be very helpful for our CSMs!