It’d be nice to be able to move and spin off replies from Product Updates in the same way we can move replies from other threads into their own posts or other posts.
Released
Ability to move comments on Product Updates
+9
+1New→Open
+1Hi
+1
Right now we have created a silo for comments in a specific Product Update, whereas they fit much better under other discussions by now. (In our case it is an escalation regarding a large Theme, that we want to split in separate topic discussions that are more concrete and we can work on.)
Unfortunately, we are unable to move those comments into the more suitable discussion or idea.
+9It looks like this is partially delivered via this API operation: https://api2-us-west-2.insided.com/docs/community/#tag/ProductUpdates/operation/moveProductUpdateReply (note: US docs, not EU docs)
But I still don’t see a way to do this in the admin control UI.
+2We definitely need this too. We’re building out a strategy that involves using Product Updates quite a bit more, but not being able to move out comments - especially misplaced comments - is a problem.
This idea has now been released 🎉
You can now move comments on product updates. Thanks to everyone who contributed feedback and voted; your input directly helped bring this to life. We'd love to hear how it's working for you.
What about moving comments into a Product Update? This was made a possibility a while ago, right? Or am I in the wrong about this? (we are now experiencing problems with this and I was súre this became a possibility a while ago…. not so sure anymore now 😂)
We've been able to merge, and split, replies to and from Product Updates for nearly a year now… Were we in some kind of beta for that, then?
This idea has now been released 🎉
You can now move comments on product updates. Thanks to everyone who contributed feedback and voted; your input directly helped bring this to life. We'd love to hear how it's working for you.
I think maybe you guys broke something,
As a team, we did review an issue that was flagged for this yesterday and are reviewing the issue now. I’ll get back to you soon!
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