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DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
December 1, 2022
Released

Ability to move comments on Product Updates

Related products:CC Moderation
  • December 1, 2022
  • 13 replies
  • 121 views

It’d be nice to be able to move and spin off replies from Product Updates in the same way we can move replies from other threads into their own posts or other posts. 

13 replies

Cristina
Helper ⭐️⭐️⭐️
December 19, 2022
NewOpen
Cristina
Helper ⭐️⭐️⭐️
December 19, 2022

Hi @DannyPancratz! That makes a lot of sense, thanks for sharing this here. 

Lena H.
Helper ⭐️⭐️
April 22, 2024

+1 

Right now we have created a silo for comments in a specific Product Update, whereas they fit much better under other discussions by now. (In our case it is an escalation regarding a large Theme, that we want to split in separate topic discussions that are more concrete and we can work on.) 

Unfortunately, we are unable to move those comments into the more suitable discussion or idea. 

DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
April 24, 2024

It looks like this is partially delivered via this API operation: https://api2-us-west-2.insided.com/docs/community/#tag/ProductUpdates/operation/moveProductUpdateReply (note: US docs, not EU docs)

But I still don’t see a way to do this in the admin control UI. 

FYI: I am no longer active in this community
jillian.bejtlich
Helper ⭐️
May 1, 2024

We definitely need this too. We’re building out a strategy that involves using Product Updates quite a bit more, but not being able to move out comments - especially misplaced comments - is a problem.

Larry
Helper ⭐️⭐️
March 20, 2026
OpenReleased
Larry Imgrund || Senior Product Manager & Community Nerd
Larry
Helper ⭐️⭐️
March 20, 2026

This idea has now been released 🎉

You can now move comments on product updates. Thanks to everyone who contributed feedback and voted; your input directly helped bring this to life. We'd love to hear how it's working for you.

Larry Imgrund || Senior Product Manager & Community Nerd
Alexandra_
Contributor ⭐️⭐️
March 24, 2026

What about moving comments into a Product Update? This was made a possibility a while ago, right? Or am I in the wrong about this? (we are now experiencing problems with this and I was súre this became a possibility a while ago…. not so sure anymore now 😂)

Life begins after coffee ฅ^•ﻌ•^ฅ
Erik_
Contributor ⭐️⭐️⭐️⭐️⭐️
March 26, 2026

We've been able to merge, and split, replies to and from Product Updates for nearly a year now… Were we in some kind of beta for that, then?

The shortest answer is doing -George Herbert
Erik_
Contributor ⭐️⭐️⭐️⭐️⭐️
March 26, 2026

This idea has now been released 🎉

You can now move comments on product updates. Thanks to everyone who contributed feedback and voted; your input directly helped bring this to life. We'd love to hear how it's working for you.

I think maybe you guys broke something, ​@Larry. We've been able to move replies to and from Product Updates for about a year now. But just now, I tried to move a reply from one Product Update to another, and it doesn't work anymore.

The shortest answer is doing -George Herbert