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Ability to redirect to next question(s) based on the previous answer chosen in PX survey responses.

Related products:PX Engagements
  • July 8, 2020
  • 3 replies
  • 65 views

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Posting this product idea on behalf of a customer:

Currently we cannot redirect user to a set of questions based on the response to previous question in multi-question engagement. It would be more insightful if we are able to redirect the next question based on the previous answer chosen by the user in that survey.

Use case: If the respondent answers option 1, I would like them to go to a set of questions. If they answer option 2, I would like them to see a different set of questions.

 

3 replies

kate_green
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  • Helper ⭐️⭐️
  • July 8, 2020

Yes, survey logic would be great! 


aharkut
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  • Gainsight Employee ⭐️
  • February 28, 2023

@srinivas myakala - Survey branching in PX Multi Question surveys has been released in September 2022. Please find the release notes:

 

https://support.gainsight.com/PX/Release_Notes/2022/2_PX_Release_Notes_September_2022#Conditional_Multi_Question_Survey_Engagements


aharkut
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  • Gainsight Employee ⭐️
  • February 28, 2023
AcknowledgedImplemented