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rketharaju
Gainsight Employee ⭐️
rketharaju
Gainsight Employee ⭐️
June 23, 2021
Open

Ability to set an expiration date for an article

Related products:PX In-App Hub (formerly KC Bot)
  • June 23, 2021
  • 4 replies
  • 67 views

As an administrator, I want to set an expiration date for an article and know this will fall off automatically when I tell it to. Today, I have to set a reminder in Slack or in Outlook to remind myself to remove it (or just come across it later in the future sometime). This is a nice-to-have feature and will simply help with bot content management. This request should considered for a guided tours as well.

    4 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    June 24, 2021

    @rketharaju thank you for sharing your request here. Redirecting this to the product team to  think in this direction. 

    skalle
    Gainsight Employee ⭐️
    skalle
    Gainsight Employee ⭐️
    June 24, 2021

    Hi @rketharaju  Is the expiration date for an internal/native article created in PX.

    rketharaju
    Gainsight Employee ⭐️
    rketharajuAuthor
    Gainsight Employee ⭐️
    June 24, 2021

    Yes @skalle customer is looking for the expiration date for an internal article which is created within PX.

    Raghuram Ketharaju : Your PX Technical Partner!!
    skalle
    Gainsight Employee ⭐️
    skalle
    Gainsight Employee ⭐️
    June 28, 2021

    Hi @rketharaju  We will consider this as a Nice to Have feature , currently PX doesnt have a timer based flow like Snooze etc though we are considering this in some other areas.  I will add this use case too there ,which may be in longer time roadmap.

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