Ability to set default email criteria in Journey Orchestrator (From Name, From Email and Reply to)

Hi all, first time poster long time user. Apologies if this has been covered previously… 😁

In my current role I am responsible for sending email communications (mainly product updates) to a wide range of customer segments - 40+ products and 500k+ contacts split by geography, product, industry sector, persona - you name it. I use Journey Orchestrator to build and publish programs, typically dozens a month.

As I am not in a customer facing role, nor a font of knowledge for each product, you can imagine I do not wish to send each program from my own email address. We have a shared inbox for this (hello.customer) and I change the ‘From Name’ ‘From Email’ and ‘Reply To’ email each time I publish a program.

A few weeks back I unfortunately forgot to change these 3 criteria and published a program to circa 35k contacts. The result being 5000+ emails landing in my inbox - I still have around 500 to sort through 😫.

So my ask is simple - is there any way to specify default values for these 3 criteria? I.e. I would like to configure Gainsight so that all JO programs use our hello.customer email address unless otherwise specified. Perhaps this configuration would need to be specific to users i.e. only users sending mass comms specify an alternate address.

I have deliberated and pondered the current configuration, but struggle to understand the logic of not having this functionality. Are admins/end users of Gainsight creating JO programs and using their individual email as the ‘from’ and ‘reply to’ address?

If I have missed something here, or this is a terrible idea, then I apologise. I am all ears 🤣