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GunaShekar Vudarapu
Contributor ⭐️
February 23, 2021
Open

Ability to show-up the tooltip when user hovers over the required element

Related products:PX Engagements
  • February 23, 2021
  • 13 replies
  • 545 views

        Currently, we cannot trigger an engagement when user hovers over any of the UI element on their end application.

        This can be achieved using a badge. But one of the client doesn’t want to put badge over their application and wants to display the tooltip when user hovers over the required UI element.

        It would be really helpful if could incorporate such feature in our product.

    13 replies

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    Gainsight Employee ⭐️⭐️
    March 7, 2022

    Another PX customer came up with this pretty interesting workaround using transparent images on their Badges, so do check it out if you have not already…

     

     

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    mmarques
    mmarques
    Helper ⭐️⭐️
    March 7, 2022

    Another PX customer came up with this pretty interesting workaround using transparent images on their Badges, so do check it out if you have not already…

     

     

    That’s an interesting workaround, but that would be better if the badge could be sized to completely overlap with the UI element. 

    imchang
    Contributor ⭐️
    July 2, 2025

    Hi,

    Our team recently started using Gainsight PX and we realized we cannot target hidden menus. I saw that the last reply to this thread was from 3 years ago, so I just wanted to check if this is still a limitation.

    My use case is that I need to show a tooltip pointing to a navigation menu and once the user hovers over the menu, a sub-menu dropdown will appear and I’ll need to show another tooltip for the user to click on the sub-menu navigation.

    Could someone please let me know if this is possible? Thank you!

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