Skip to main content

 

We would like to be able to split topics and ideas -on behalf of our customers-  into separate ideas and topics.

It often happens that customers share multiple questions/ideas in one topic/ idea. Now we have to ask them to create a new topic/idea for each question/idea.

Customers find this not customer-friendly and therefore often ask us if we want to do this for them. At the moment we can only split these topics by creating new topics/ideas and copy pasting customers input into these new topics/ideas.  As a consequence, the new topics/ ideas are in our name and that is ofcourse not desirable.

 

Are there more customers who recognize this challenge? 

Hi @Hiewwaiy! Thank you for sharing this idea! I recognise as well the need for a splitting/copying functionality, especially for ideas and questions :relaxed:

 

Updated idea statusNew→Open

I came here to submit this as an idea, but then noticed this topic. My company would also like to have this option. Otherwise we have to create the ideas ourselves, which is not desirable, or ask the customer to file additional ideas, which is not very user friendly.

Terms & ConditionsCookie settings