Ability to stop and delete a JO Program after it's been paused

Related products:CS Journey Orchestrator

Forum|Forum|6 years ago
November 13, 2019
22 replies
554 views

Hello, I’ve paused a few programs that I will not be making active again and have no way of deleting them (the trash can icon is greyed out). Is there a reason we are unable to delete paused programs?

A

ana_gAuthor

Helper ⭐️

Hi can I get some kind of feedback on this?

Anastassia Goidina

sai_ram

Expert ⭐️⭐️

@ana_g sorry for the delay here, our product team has already considered this and added to our long term road-map.

Thanks for bringing this up!

travis_floyd

Contributor ⭐️⭐️⭐️⭐️⭐️

I have tun into this issue today, and the only option I have is to RESUME the program, and then try to STOP it hopefully before it actually sends anything out. This is UNACCEPTABLE! When is this supposed to be addressed?

Be excellent to each other.

davebrown2242

Helper ⭐️

+1 - I did what @travis_floyd is tasked with doing a month or two ago - about 100+ emails sent. Not A Good Look for Us GS Admins.

DB

darkknight

Expert ⭐️

@kelly FYI

Jeff Kirkpatrick

C

chethana

Expert ⭐️

Hello All,
I understand the pain point of this. We are building a new platform for JO, i have added this to roadmap of new platform. I will update once it is prioritised.

TMaier

Helper ⭐️

@chethana Any update on whether this made the cut for the JO redesign? It’s a pain to have paused programs that need to be stopped, and feel uncomfortable about having to restart them in order to fully stop them.