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Contributor ⭐️
February 1, 2024
New Idea

Ability to track email forwards sent via Gainsight

Related products:CS Journey Orchestrator
  • February 1, 2024
  • 0 replies
  • 25 views

Hi Team,

 

We usually send hundreds of emails to our customers where certain actions depends on coordinating with different teams. In this context, we wanted to see the email performance by measuring the email forwards to different people.

 

Could you let me know if there are any plans to implement the email forwards tracking feature in Gainsight in near future?

 

Regards,

Jagadeesh