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Contributor ⭐️⭐️
June 8, 2021
New Idea

Access to global css for high level visual customization

Related products:PX Engagements
  • June 8, 2021
  • 12 replies
  • 374 views

Gainsight supports css on guide and template levels. However there are multiple css selectors that are not accessible or can’t be customized, for example, 1) triangle (which points to the aligned element) from the engagement guide takes the background color and can’t be hidden using css (No. it doesn’t take transparent color as background); 2) a drop shadow on .apt-guide-popup level remains visible and can’t be customized even after turning off shadow in Settings. 

 

There are also css attributes that are cross templates (e.g., font-family, default text/link color) which need to be set/repeated in every template.

 

Having capability to access/customize global css would help solving these limitations.  

12 replies

sai_ram
Expert ⭐️⭐️
June 9, 2021

@chunmeilu acknowledged your comment.

skalle
Gainsight Employee ⭐️
Gainsight Employee ⭐️
June 11, 2021

cc: @Namrata Mitra Can you please consider feasibility of this for engagement experience

skalle
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 14, 2021

@chunmeilu Will consider this as part of new enhancements planned.

mmarques
Helper ⭐️⭐️
March 3, 2022

If we get Global CSS, it would be great to have an option to roll out the Global CSS to all engagements (replacing the guide-level CSS). 

anirbandutta
Expert ⭐️
March 4, 2022

Could you share the latest pl @skalle? 

It's an opportunity for engagement
peppe
Contributor ⭐️⭐️⭐️⭐️
March 22, 2022

(...)

aharkut
Gainsight Employee ⭐️
Gainsight Employee ⭐️
March 30, 2022

Hi @chunmeilu @peppe ,

 

Global CSS is part of a larger initiative at PX called the “Template Home” and I request you to please enrol for the upcoming VCAM, if you have not done so. We will discuss overall Template Management and the needs like Global CSS. Please note this is an exploratory call to understand the requirements better.

 

 

Thanks,

Abhilash

mmarques
Helper ⭐️⭐️
May 30, 2022

Hi @chunmeilu @peppe ,

 

Global CSS is part of a larger initiative at PX called the “Template Home” and I request you to please enrol for the upcoming VCAM, if you have not done so. We will discuss overall Template Management and the needs like Global CSS. Please note this is an exploratory call to understand the requirements better.

 

 

Thanks,

Abhilash

Do you have any ETA on the new Template Home?  We use the same CSS for each template and engagement (not all parts apply to all engagements). I recently had an updated CSS to fix an issue, and it was time-consuming to roll out to all active engagements! 

Contributor ⭐️
July 18, 2022

Can this PLEASE be implemented!!!! It is so limiting compared to competitor solutions, and should be such a quick fix.

aharkut
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 27, 2022

Hi @tonytansley ,

We are working on both Template home and Global CSS. We would like to get it built to address all use-cases hence it is taking a little while to get it right in all aspects before going into development.

 

In the meanwhile, if you could help us understand the urgency and whether there is anything on your side that has been blocked on this requirement.

 

Thanks

@aharkut