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kate_green
Helper ⭐️⭐️
June 15, 2020
New Idea

Accessibility Enhancements for Knowledge Center Bot

Related products:PX In-App Hub (formerly KC Bot)
  • June 15, 2020
  • 4 replies
  • 176 views

Are there any plans for adding accessibility controls to the Knowledge Center Bot widget or Embedded Bot?  Being able to launch the bot from a keyboard stroke is nice but also having the ability to navigate the tabs and articles would be a great enhancement.

4 replies

Contributor ⭐️⭐️⭐️
June 26, 2020

Accessability First and Always!

peppe
Contributor ⭐️⭐️⭐️⭐️
November 23, 2020

Would be also good to be able to launch engagements with keyboard actions. E.g. if I map an Engagement to a button in my web app, and I “tab + enter” that button, the Engagement should launch. It currently does not.

peppe
Contributor ⭐️⭐️⭐️⭐️
March 22, 2022

Any updates on supporting accessibility? @aroberts @harshibanka 

aroberts
Gainsight Employee ⭐️
Gainsight Employee ⭐️
March 24, 2022

Hi @peppe, This doc has great details on the default accessibility functionality of PX engagements and the KC Bot.

https://support.gainsight.com/PX/Install_PX/Gainsight_PX_Accessibility_(A11Y)