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DannyPancratz
DannyPancratz
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September 1, 2021
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Add a "No Replies" Sort to Unanswered Questions Landing Page

Related products:CC Community
  • September 1, 2021
  • 12 replies
  • 149 views

For the Unanswered Questions search landing page at every community.domainURL/search/activity/unanswered like this one here on Inspired

It would be helpful to add “No replies” as a sort option. The exact opposite of the “Most Replies” option. This would be helpful for CMs, super users, moderators, etc who take an active interest in answering quesitons. 

Based on the URL for most replies, it seems as simple as adding another quick link option with an ascending URL, rather than descending: /search/activity/unanswered?sort=replycount.asc

I got it to work by changing the URL, so I’d hope this could be a quick win idea to implement. 

    12 replies

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    javed1
    Contributor ⭐️⭐️
    July 28, 2026

    I completely agree with ​@RachelHartley  and the previous users who have echoed this request. This 'No Replies' sort option is a must-have, not just a 'nice-to-have.'

    It's about empowering our Siemens super users and SMEs to quickly find and answer the questions that need them most. For an Enterprise level Community, this will significantly boost our community's responsiveness, and ensure our experts' precious time is spent well.

      Sudhanshu
      Sudhanshu
      Gainsight Product Manager
      August 12, 2026

      Thanks all for contributing to this idea.

      I want to be transparent about where this sits for us. We're currently planning work around how feeds and filtering work across the community, bringing more consistency and control to how users can slice and surface content. A "no replies" filter on questions is exactly the kind of capability that fits naturally into that thinking, and we'd rather solve it properly in that context than ship a one-off sort option that doesn't scale with the rest of the experience.

      That work is on our radar for later this year, so we don't have a firm timeline to share just yet but this idea will be an input into how we scope it.

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