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kstim
Helper ⭐️⭐️
April 14, 2023
Open

Add a Trash Bin for Deleted Rules

Related products:CS Rules Engine
  • April 14, 2023
  • 6 replies
  • 89 views

It would be amazing if a trash bin could be added to the Rules Engine like how there is in Reports. Sometimes rules may be deleted accidentally and there is no way to recover them unless we’ve copied down the rule ID at some point. The trash is a nice safety feature in Reports - if we delete a report we find we later need, we can go to the trash and recover it. This would be great to also have in Rules Engine, especially for rules that have hours put into building them!

6 replies

jenlpro
Helper ⭐️
April 14, 2023

I love this idea! We could definitely use this at my organization.

matthew_lind
VIP ⭐️⭐️⭐️⭐️⭐️
April 14, 2023

This would be an outstanding admin quality of life enhancement.

The impact:

  • Less lost time when an admin deletes a rule
  • More admin hair, because they don’t pull it out of their head quite so often.
Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
bradley
Expert ⭐️
April 14, 2023

Hopefully it goes without saying, but making sure that elements in the trash show up in dependency checker, and are marked as ‘trashed’ for ease of location.

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
April 17, 2023

Just happened to me, luckily it was an easy one to replicate. Came here to submit this idea if nobody did it, but fortunately, found this one.
 

Continuous improvement is better than delayed perfection
rakesh
Gainsight Employee ⭐️
Lets put your data to work!
April 17, 2023
No Status→Acknowledged
edleguizamo
Contributor ⭐️⭐️⭐️
October 25, 2023

Trashcans are great!

Eddie Aguilar - Manager, CS Operations