I run a “community champion” program within the Varicent community. Because our champions are high-level product experts with a wide range of specialties across our products/features, I’d like to easily @ tag specific champions based on their specialized knowledge. This would be made much easier if there was a user profile field that could be @ tagged within a post or comment. Adding structured, opt‑in skill and experience tags (e.g., plan complexity, reporting, data/integrations, scalability, governance, migrations, etc.) would make it much easier to reach out directly to Champions with relevant expertise—supporting peer collaboration.
I initially thought this would be possible by creating experience-based user segments, but as far as I can tell, segments cannot be tagged within. a post or comment. I suppose adding this requested functionality to User Segments would also fit my intended user-case.
If there is already an alternative way to achieve my intended result, please let me know!