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darkknight
Expert ⭐️
December 19, 2018
New Idea

Add ability to update playbooks on existing CTAs

  • December 19, 2018
  • 30 replies
  • 561 views
I thought the capability already existed, but it appears updating a CTA will only apply a playbook if there was not already a playbook attached. I've never had a situation arise, until now, where I needed this capability - but I can see a greater need for it down the road.

Is there any reason why this functionality shouldn't be possible? If not, I would like to request that it get added, because there's definitely a solid use case for it.

If I've missed something, and there IS a way to update playbooks on existing CTAs (without deleting/readding) then please let me know that as well.

30 replies

sai_ram
Expert ⭐️⭐️
September 16, 2019
@All, Sorry for the inconvenience and I know this is been a long-time request. Previously this request is not added to our product backlog, now we have added this to our product backlog, ETA not known.

I will update here once this considered for release.Thanks for providing all your use-cases, thoughts and ideas here.

spencer_engel
Expert ⭐️
March 17, 2020

@All, Sorry for the inconvenience and I know this is been a long-time request. Previously this request is not added to our product backlog, now we have added this to our product backlog, ETA not known.

I will update here once this considered for release.Thanks for providing all your use-cases, thoughts and ideas here.
 

@sai_ram So is this back on the roadmap? If so, should the status be updated from NOT PLANNED to something else?

sai_ram
Expert ⭐️⭐️
March 19, 2020

@spencer_engel Thanks for the update! I have changed the status accordingly. 

bradley
Expert ⭐️
May 26, 2021

@sai_ram any update on this?

sriram pasupathi
Helper ⭐️⭐️
May 31, 2021

@bradley We will be considering this as a part of the playbook revamp (tentatively planned for Q4 2021)

bradley
Expert ⭐️
June 1, 2021

@bradley We will be considering this as a part of the playbook revamp (tentatively planned for Q4 2021)

Thanks for the update and planned timeline @sriram pasupathi !

sacha
Contributor ⭐️⭐️⭐️⭐️⭐️
October 7, 2021

Another vote for this! Exact same use case as Jeffrey; playbooks are often created in a hurry and need to be revised after being triggered.

darkknight
Expert ⭐️
December 1, 2021

@sriram pasupathi any update on if this is still planned for this quarter?

Jeff Kirkpatrick
anirbandutta
Expert ⭐️
December 1, 2021

Let me see if I can get some insights around this.

It's an opportunity for engagement
sriram pasupathi
Helper ⭐️⭐️
January 6, 2022

This is now planned as a part of playbook revamp in Q2 2022.