Add Cockpit integration for Google Calendar (or similar service)

We're also interested in google & outlook calendar integration- is there any update to this thread?

We would *love* to be able to send meeting invitations from the cockpit. I there any update on this thread? 

Yep - we're now starting to use regular scheduled CTA Events and having events in Outlook Calendar as well as in Gainsight would be a significant timesaver.....

Agreed, love to see this feature.  

Azuqua (one of Gainsight's technology partners) offers an integration with Google Calendar that enables you to monitor for new CTAs and create an event in Google Calendar. We actually built the Google Calendar connector because this was such a big need for Gainsight's customers, so I hope you find it helpful! Feel free to get started now by signing up for a free trial at www.azuqua.com, or you can email me at gainsight@azuqua.com.

We would also love this functionality. Specifically to be able to automate emails to the customer a few days before a call asking for agenda topics and confirming attendees. Is there any update on bringing it into the roadmap?  

We would love to be able to sync success plan objectives and certain CTAs to google calendar as reminders. especially if a success plan was shared with a non Gainsight user and have objectives they need to follow up on, would love to be able to sync the tasks to their calendars 

This reply was created from a merged topic originally titled Outlook/Google Calendar integration to Automatically create a CTA.

Hi - an idea that was shared with my by one of my customers was related to creating CTAs automatically through Outlook/Google calendar integration. The use case is as follows:

• CSM creates a calendar meeting request to their customer to schedule a meeting. While in the calendaring app, they have an option to click a button that will sync that meeting to a CTA in Gainsight.
• The CTA will be created using relevant content from the meeting request (some details will have to be worked out as to how the correct customer is selected and how other mandatory fields are populated)
• CTA is now ready to be actioned upon once the meeting is held and the notes are added to the CTA or chatter feed for that customer. 

This would allow for reduction of an extra manual step and will especially assist in cases where customers do not have standing recurring meetings, but instead meet in an ad-hoc basis.

Another customer here that is interested in this. My CSMs want all Cockpit CTAs and Tasks to show on their Google Calendar as required for that day or week.

We'd love it if this could also mean we'd be able to see upcoming customer meetings.