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sgage
Gainsight Employee ⭐️
sgage
Gainsight Employee ⭐️
November 28, 2022
Open

Add Filters to Engagement Performance Analytics

Related products:PX Analytics
  • November 28, 2022
  • 4 replies
  • 116 views

Issue:

In the Analytics Engagements section, there is not currently a way to apply Filters directly on the results.

The workaround is to save the Engagement Performance as a report > pull it into a dashboard > then apply desired filters. This is time consuming and adds the number of steps a user takes to view the desired metrics.

Request:
Allow for Filters to be applied directly to Engagement analytics.

 

    4 replies

    Gainsight Employee ⭐️
    Chandu
    Gainsight Employee ⭐️
    November 30, 2022
    No Status→Acknowledged
    Gainsight Employee ⭐️
    Chandu
    Gainsight Employee ⭐️
    November 30, 2022

    Thank you for sharing this Stephanie! Will look to address this in subsequent releases.

      sgage
      Gainsight Employee ⭐️
      sgageAuthor
      Gainsight Employee ⭐️
      December 16, 2022

      Other current filtering workarounds (for visibility):

      • Audience Explorer Filtering using In-App rule(s)
      • Query Builder (Event: Engagement. . . )
      Stephanie Gage | Solutions Architect, PX
      Marion S.
      Marion S.
      Contributor ⭐️⭐️⭐️
      December 12, 2025

      Hello, do we have any news on this topic? 

      I agree with this request. Allowing filters to be applied directly to Engagement performance analytics would significantly improve usability and efficiency.

      Thanks,

      Marion
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