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steven_doty
steven_doty
Contributor ⭐️⭐️⭐️
January 11, 2018
Released

Add "Freeze First Column in Tabular Report" option to Report Type: Scorecard Mass Edit

Related products:CS Reports
  • January 11, 2018
  • 13 replies
  • 162 views
I am happy to see that we can freeze the first column on tabular reports. We are working hard to adopt Scorecards 2.0 and some of our CSMs are very reliant on the "Scorecard Mass Edit" report type to efficiently triage customers. They need to be able to freeze the first column, Account Name in our case, in order to use the report easily with out having to struggle with multiple nested scrollbars in the UI. We'd love to see this feature added, as it was native to the Scorecard 1.0 dashboards that these new views are replacing.

Original "Freeze First Column" feature found here:https://support.gainsight.com/Product_Documentation/Reports_and_Dashboards/Admin_Configuration/Repor...

      13 replies

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      January 24, 2018
      Hai Steven, This is added to our backlog, will let you know once it is taken up.
        sarah_coote
        sarah_coote
        Contributor ⭐️⭐️
        February 1, 2018
        Just to add to Steven's request - it has made it quite really quite difficult to navigate without the frozen first column. Is there a date in mind for fixing it? Our teams had just transitioned to using the Scorecards daily and it was great before!

        Concerned that if it's in the backlog that means it may be a lesser priority item?

        Thanks
          sarah_coote
          sarah_coote
          Contributor ⭐️⭐️
          February 6, 2018
          Hi Sai, Sorry to chase but do you have any update on this?
          Thanks!
            sai_ram
            sai_ram
            Expert ⭐️⭐️
            February 8, 2018
            Hi Sarah, Sorry, we have not considered this for this release but this is in our road map.
            sarah_coote
            sarah_coote
            Contributor ⭐️⭐️
            February 22, 2018
            Thanks Sai! Look forward to hearing when you have a release date 🙂
            sarah_coote
            sarah_coote
            Contributor ⭐️⭐️
            March 19, 2018
            Hi Sai, Any update as to release date?
            Thanks
              luciana_mccauley
              luciana_mccauley
              Contributor ⭐️
              April 20, 2018
              I would love to hear about this update as well!
                kelli_shea
                kelli_shea
                Contributor ⭐️
                April 20, 2018
                This seemingly small request can really halt productivity when trying to manage 60-70 accounts or more and doing batch updates to account health. 
                  elaine_cleary
                  elaine_cleary
                  Helper ⭐️⭐️
                  September 24, 2018
                  Any new info on when we may be able to freeze the first column of the Scorecard Mass Edit report?  I've heard similar feedback to the comments posted here.  Thank you!
                  sai_ram
                  sai_ram
                  Expert ⭐️⭐️
                  October 10, 2018
                  Hi All, Sorry for the delay response here. We have started working on providing other functionalities in the Mass edit report such as Sorting and Filtering. This is also added to our backlog and will update here once we consider this for release .
                  Show more replies
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