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andrew_cummins
Helper ⭐️
February 11, 2021
New Idea

Add helptext to fields from the MDA and display in Gainsight c360

  • February 11, 2021
  • 7 replies
  • 100 views

We would like to be able to add helptext to MDA fields AND to be able to see that helptext in the C360 as well. Example: When creating fields on the timeline object for activities we would like to be able to display helptext about that field in the c360.

7 replies

sai_ram
Expert ⭐️⭐️
February 11, 2021

@andrew_cummins Thanks for raising the request.

gopal_rao_kallepu
Helper ⭐️⭐️⭐️
May 16, 2021

Thanks for posting this @andrew_cummins. We will start honoring the field help text for all the MDA fields created from data management, with the C360 redesign.
However the Timeline activity fields do not accept any help text as of now, @Chirag do we have any plans of adding help text to timeline activity fields?

Gopal
Helper ⭐️
May 19, 2021

@gopal_rao_kallepu what is the ETA for the new C360?

Anastassia Goidina
Chirag
Helper ⭐️
May 19, 2021

For Timeline, there’s no immediate plan to add help text to Timeline Activity fields as the team is occupied with other high-priority items.

gopal_rao_kallepu
Helper ⭐️⭐️⭐️
May 21, 2021

We do not have the exact timelines available as of now @ana_g , but this is one of the highest priority items for us currently. 

Gopal
andreammelde
Helper ⭐️⭐️
February 10, 2022

@gopal_rao_kallepu will this also be available for Success Plans and Call to Actions

Andrea Carroll
gopal_rao_kallepu
Helper ⭐️⭐️⭐️
March 21, 2022

@Anil Raj Pujari and @sriram pasupathi can you provide an update for Cockpit and Success Plans.
@ana_g the new experience will be beta available post May 9, 2022.

Gopal