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Contributor ⭐️⭐️
December 4, 2019
Released

Add Internal and External recipient fields to the Sally post to timeline option.

Related products:CS Timeline & Activity Tracking
  • December 4, 2019
  • 6 replies
  • 107 views

Hi Guys,

Can we add internal and external recipients fields in Sally for post to timeline option.

Please refer to this screenshot.

6 replies

rahul_prayakarao
Helper ⭐️⭐️
March 24, 2020

@sai33335 , That is a good point. But we do not have this on our roadmap yet. Depending on customer requests, we will add it to our roadmap.

 

To add, there is also a limitation on the number of fields that can be displayed in the slack pop-up. So we alsoneed to prioritize what fields to show here.

ben
Helper ⭐️⭐️⭐️
April 20, 2021

Any updates on this one? We have seen a significant adoption increase and would love more feature parity with Timeline in Sally vs. in product.

-Ben
rahul_prayakarao
Helper ⭐️⭐️
June 1, 2021

@ben We have added this to our roadmap. Tentatively with the August release, you should see complete parity between Timeline and CTA creation in Sally and Gainsight application.

ben
Helper ⭐️⭐️⭐️
June 1, 2021

@ben We have added this to our roadmap. Tentatively with the August release, you should see complete parity between Timeline and CTA creation in Sally and Gainsight application.


Thank you for the update @rahul_prayakarao !

-Ben
ChiragJ
Gainsight Employee ⭐️
Gainsight Employee ⭐️
August 19, 2026

I see this was implemented and released. 

ChiragJ
Gainsight Employee ⭐️
Gainsight Employee ⭐️
August 19, 2026
Updated idea statusDevelopmentReleased