Add Links to Ask Staircase Responses
Ask Staircase is pretty interesting, but it would be great if instead of just a wall of text, you were able to get a wall of text that linked you to the pertinent information.
For example, if you ask for your top accounts at risk with a renewal in 30 days, you would get a list of the accounts with links to their account page so you didn’t have to search them up.
If you asked for something topic related, maybe add a link to the account page, and the topic section specifically as well.
This would help save CSMs a click, and would be useful if it could be pulled out when using the MCP so users have an easier way to jump to the accounts in question.