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bradley
Expert ⭐️
June 22, 2026
New Idea

Add Links to Ask Staircase Responses

Related products:Staircase AI
  • June 22, 2026
  • 2 replies
  • 25 views

Ask Staircase is pretty interesting, but it would be great if instead of just a wall of text, you were able to get a wall of text that linked you to the pertinent information.

For example, if you ask for your top accounts at risk with a renewal in 30 days, you would get a list of the accounts with links to their account page so you didn’t have to search them up.

If you asked for something topic related, maybe add a link to the account page, and the topic section specifically as well.

This would help save CSMs a click, and would be useful if it could be pulled out when using the MCP so users have an easier way to jump to the accounts in question.

    2 replies

    dcassidy
    Helper ⭐️⭐️
    June 22, 2026

    This is a great suggestion. I really love the table view responses for these types of prompts. ​@bradley there’s a (kinda crummy) workaround you could try:

    List [person’s] top 10 accounts (by ARR) with renewals in the next [number] days. Provide a link to their account page in Staircase.

    This will get you slightly closer
     


    As it works, you can see it forming the hyperlink, then it breaks. This would be much cleaner if the account names were hyperlinked. Take my upvote.
     

    bradley
    bradleyAuthor
    Expert ⭐️
    June 22, 2026

    @dcassidy Nice to know it will kind of give you links if you ask at least!