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Gainsight Employee ⭐️
March 8, 2023
New Idea

Add Live Chat Support to KC Bot

Related products:PX In-App Hub (formerly KC Bot)
  • March 8, 2023
  • 1 reply
  • 43 views

We would like to see a live chat feature added to the Knowledge Bot so that users can get assistance within the application without the need to use an additional plugin or have 2 bots running side by side in the application.

1 reply

kathleenkenny23
Helper ⭐️
April 15, 2023

Love this idea @Brianna Goodrum !  

Kat Kenny