Many community managers need a way to proactively highlight important content without relying solely on homepage banners or featured topics.
I'd like to see a native Promotional Pop-up (or Announcement Campaign) feature that allows administrators to display a customizable modal dialog to visitors when they enter the community or specific pages.
Examples include:
- Promoting annual customer conferences (such as Ignite)
- Announcing product launches or major releases
- Highlighting webinars and live events
- Driving awareness of new documentation or training
- Sharing important service announcements
- Welcoming first-time visitors
Desired functionality
Administrators should be able to configure:
- Rich text editor with images and branding
- Primary and secondary call-to-action buttons
- Display delay (for example, after 2–5 seconds)
- Frequency controls
- Once per session
- Once per day
- Once per week
- Until dismissed
- Page targeting
- Homepage only
- Specific product pages
- Knowledge Base
- Forums
- Entire community
- Audience targeting using Segments
- Start and end dates
- Mobile-responsive layout
- Optional analytics showing:
- Impressions
- Dismissals
- Click-through rate
- Conversions
Today, many communities have to build this functionality using custom HTML/CSS/JavaScript widgets, which requires development effort and ongoing maintenance. A native solution would make it much easier for community managers to launch professional announcement campaigns without writing code.
This would complement existing Topic Banners and Featured Topics by providing a more attention-grabbing way to communicate high-priority announcements while giving administrators fine-grained control over when and where they appear.