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daniel.boon
daniel.boon
Helper ⭐️⭐️⭐️
January 28, 2021
New Idea

Add 'remember me' option for Gainsight login

  • January 28, 2021
  • 4 replies
  • 111 views
I want to see this page less :D

I really don’t like seeing this page every day when I try to navigate to our Gainsight instance and having to: click the field, enter my email, press login, and choose my Google SSO account. That’s 4 additional clicks just to get into Gainsight! If I use Gainsight every working day, that’s 20 clicks a week, which is roughly 1040 clicks a year :O (I don’t use Gainsight during holidays but you get the idea).

I would love to see a ‘Remember me’ option that kept me logged in for 30 days.

    4 replies

    dan_ahrens
    dan_ahrens
    Expert ⭐️⭐️⭐️
    January 28, 2021

    This is good input @daniel.boon , thanks for posting it.

    VP of Customer Success at Forcepoint
      soumitrasahu
      soumitrasahu
      Helper ⭐️⭐️
      January 29, 2021

      @daniel.boon Thanks for posting this. We will look into this request and let you know once we add it in the roadmap.

        carolyndibuono
        carolyndibuono
        Contributor ⭐️⭐️⭐️⭐️
        August 13, 2021

        ​​​+1! This a deterrent to logging in for our team. Would be nice if there was a ‘Login through Google’ button available on the very first screen to reduce the number of clicks.

          carolyndibuono
          carolyndibuono
          Contributor ⭐️⭐️⭐️⭐️
          March 21, 2024

          Bumping this again because my users are still asking for this. The OP’s idea of having a ‘Remember Me for 30 Days’ option is ideal. The login process feels clunky and tedious otherwise.

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