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Add the ability to merge more than one comment at a time to a new or existing thread

Related products:CC Moderation
  • February 13, 2025
  • 1 reply
  • 19 views
romain
  • romain
    romain

BradleyOVO
  • Contributor ⭐️⭐️⭐️
  • 11 replies

Apologies if this has been raised before, I’m pretty new around here and couldnt see anything related to the current inability to merge/move a number of comments at one time to a new or existing thread.

 

Currently, me and my team are having to (and have had to for quite some time) move a single comment at a time to a new/existing thread.

You can seemingly highlight and select invidivual comments

Is there a way we could implement a feature where we can select multiple comments (like in the image above) and then select the ‘move’ option that can move all selected comments in one go?

 

We find that we carry out topic reviews bi weekly and sometimes may need to merge super engaged threads into a new or existing one. Doing this one comment at the time is very tedious and time consuming.

 

Thanks,

1 reply

  • Gainsight Employee ⭐️
  • 35 replies
  • February 18, 2025
New IdeaOpen

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