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darshana.shah
darshana.shah
Contributor ⭐️⭐️⭐️⭐️
January 17, 2022
Open

Additional End-user management capabilities for PX

Related products:PX Admin & Security
  • January 17, 2022
  • 5 replies
  • 166 views

Hello to PX Product team,

 

I would love more user management for PX end-user. Better analytics around access and control over access for users. As well as ability to inactive rather than delete. Additional profile fields to help us understand our stakeholders and responsibility. An open text field would be great for notes on our end-user. 

 

For security reason we need to be able to manage our end users. who has access to what pieces of PX. We have close to 86 users and there is no auditing trail for changes. So you can see the need here. 

 

Best Regards,

 

Darshana Shah

    5 replies

    mmarques
    mmarques
    Helper ⭐️⭐️
    March 28, 2022

    We have over 100 users and would like to be able to audit capabilities. For example, so that we can see who has access to managing engagements. 

      Molly.McQ
      Molly.McQ
      Helper ⭐️
      June 30, 2022

      +1. It would be great to see at least the same user management capabilities in PX that we have in CS (filter users, add columns, user analytics/breakdown, Gainsight360-type insights). 

      Scientia potentia est
        aharkut
        Gainsight Employee ⭐️
        aharkut
        Gainsight Employee ⭐️
        July 27, 2022
        Updated idea statusNo Status→Acknowledged
          aharkut
          Gainsight Employee ⭐️
          aharkut
          Gainsight Employee ⭐️
          July 27, 2022

          Hi,

           

          Thanks for the inputs. We understand that there is a need for following in User Management. Putting things in summary here:

          1. Ability to do an Audit trail on user activity on PX.
          2. Need for additional fields to add roles and responsibilities.
          3. What would be the use-case for Inactive and not deletion of user: Do you like to take away the permissions for temporary period?
          4. Best practices from CS into PX around user management.

           

          Will add these on our roadmap and work on these.

           

          Thanks,

          @aharkut 

            mmarques
            mmarques
            Helper ⭐️⭐️
            October 25, 2022

            @aharkut - When you add roles, will we be able to define roles and set the permissions for each role? That would be great :-) Also, the ability to select multiple users and add them to a role. 

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