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Contributor ⭐️⭐️
November 2, 2020
New Idea

Adjusting columns on the new cockpit view

  • November 2, 2020
  • 20 replies
  • 343 views

Hey! I was checking out the new view on GS, and noticed that adjusting columns is difficult. You can’t shrink them to the size you want, and you can’t expand columns without having the columns to the right be pushed farther out of view. See video for reference. 

 

 

    20 replies

    Contributor ⭐️⭐️⭐️
    November 9, 2020

    @sriram pasupathi  is the intent for changes to column order to stick after a refresh? I’m having some team members complain that whenever they refresh their page the columns go back to the original order. I’ve validated that this is occurs for me as well.
    Thanks in advance!

    sriram pasupathi
    Helper ⭐️⭐️
    November 19, 2020

    @Tommy It is supposed to be sticky. Can you raise a support ticket for the same so that the team can look into it? Thanks.

    sai_ram
    Expert ⭐️⭐️
    November 26, 2020

    @Tommy did you get a chance to create a support ticket? Do you want me to create a ticket on your behalf?

    Contributor ⭐️⭐️⭐️
    November 30, 2020

    @sai_ram  I did create that ticket last week. The ID is 119191

    sai_ram
    Expert ⭐️⭐️
    December 3, 2020

    @sai_ram  I did create that ticket last week. The ID is 119191

    @Tommy Thanks for the update, our team will get back to you.

    gunjanm
    Expert ⭐️
    February 3, 2021

    Is sticky Cockpit column widths a related Idea here or should I create something new for that?

      
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    Gunjan
    gunjanm
    Expert ⭐️
    February 3, 2021

    @ashleyyoung @jamieordway please add some votes!

      
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    Gunjan
    Contributor ⭐️
    May 5, 2021

    Since we are unable to shrink the columns, it would be helpful if they were narrower to begin with, since the option exists to expand them to any size we prefer

    sriram pasupathi
    Helper ⭐️⭐️
    May 31, 2021

    @KK2 @gunjanm Sticky column widths and narrower widths are in development. We expect it to be shipped by 6.27. Thank you!

    seth_schroeder
    Gainsight Employee ⭐️⭐️
    August 25, 2021

    Hello Everyone!

    I’m happy to announce that your request has been implemented in Gainsight NXT (link). The Cockpit Horizon Experience now gives CSMs more control over column width, and preserves changes to column width when the page refreshes.