Admin Capabilities for users - launching engagements and bots

@Jordanc Thanks for posting to PX Community!

To be clear, any user that is given the “Manager” Role permission can launch a PX Engagement. And, only user’s with the additional “Production Launcher” Role permission can launch a PX Engagement in the “Production” environment.  So, it seems to already work in the way you describe above.

https://support.gainsight.com/PX/Security/Enablement/Role-Based_Access_Control

Hi @link_black 

Thank you for pointing me in the right direction. Those are precisely the privs I originally gave the user so I was confused when they reported back that they weren’t able to launch. I got on the phone with them and root-caused.

In this case the user cloned an engagement that had the “production” radio button enabled. From the user’s point of view, the button is grayed out based on the privs so it wasn’t immediately obvious that production was checked. I logged in, removed the check and we are now good to go.

Thanks again for your help here