Love the concept, but disappointed with the results of this recent release in AE Dashboards.
Global filters should function the same across the platform. Yet again, we are faced with mismatched functionality between Horizon Dashboards and AE Dashboards.
- Prepopulating global filters - this is a fundamental requirement to make global filters usable anywhere.
- Locking global filters - speaks for itself.
We as admins have come to leaning on these sorts of feature in building out requirements. It is already hard enough to have to explain to our stakeholders when expected behaviour in one area does not match in another. As new releases come out, we need to vet every feature to ensure we fully understand the pitfalls and gaps before we can even adopt them. This ultimately wastes time.
Perhaps the fact that there is not even an option for “CS Adoption Explorer” in the Product Area dropdown when writing this post proves that there is not enough attention being given to this secret treasure within Gainsight.
