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kyle_s
Contributor ⭐️⭐️⭐️
September 14, 2017
New Idea

Advanced Cron Scheduler in Rule Chain

  • September 14, 2017
  • 20 replies
  • 294 views
The ability to schedule bionic rules using cron expressions is very helpful. We primarily use  rule chains and these can only be scheduled up to once a day.

    20 replies

    jitin_mehndiratta
    Helper ⭐️⭐️⭐️
    September 14, 2017
    Kyle,

    Thank you for the input. Advanced Scheduling of Rule chain is in our backlog. I will keep you updated on when it gets prioritized for any release. 

    Regards,
    Jitin
    kyle_s
    kyle_sAuthor
    Contributor ⭐️⭐️⭐️
    September 14, 2017
    Great news, thanks Jitin

    Kyle
    tom_gerth
    Gainsight Employee ⭐️⭐️
    October 31, 2017
    I've got a customer that this would be immensely helpful for!  Any thoughts on when this might be available?
    Enterprise Support Manager, Gainsight
    john_nunziati
    Contributor ⭐️⭐️
    November 22, 2017
    This would be very helpful for us! We had to stop using the rule chain for setting customer health scores because we wanted to update scores multiple times per day. Excited to hear when advanced cron scheduling will be available for rule chains. 
    andrew_cummins
    Helper ⭐️
    November 30, 2017
    This would be helpful for us. Love the new cron scheduling in rules. 
    spencer_engel
    Expert ⭐️
    February 1, 2018
    Any word on when this will be available?
    amanda_kamich
    Contributor ⭐️⭐️
    April 5, 2018
    We also need to be able to run a rule chain automatically multiple times a day.
    phani_kumar
    Gainsight Employee ⭐️⭐️
    December 9, 2019

    Hi.

    One of our customer asking us to schedule a Rule Chain to run on a Bi-Weekly basis.

    Right now in Rules Engine, we have an Advanced Option. In this with the help of “Cron Expression”, we can schedule any rule to run on Bi-Weekly.

    But this option is not available in Rule Chain. If we can have the same option in Rule Chain that would be helpful for us and customers as well.

    andreammelde
    Helper ⭐️⭐️
    October 28, 2020

    This would be super helpful. We are trying to keep our Opt Outs in sync with SFDC, and being able to check more frequently throughout the day would be much better

    Andrea Carroll
    rakesh
    Gainsight Employee ⭐️
    Lets put your data to work!
    October 30, 2020

    @andreammelde  For syncing data with SFDC, Realtime rules that we are working on is a better path than more frequent rule chains. 

     

    We do not want to provide the ability to have more frequent rule chains in the short term.