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Chelsea.holfield
Contributor ⭐️⭐️⭐️⭐️
October 20, 2025
New Idea

AI Follow Up

Related products:CS AI Followups
  • October 20, 2025
  • 0 replies
  • 12 views

It would be great if when the “share via email” feature is used on any AI generated timeline entries it provided a “ready to send” email that could be edited by the author. This feature availability would close the loop on giving our CSMs full AI follow up support. 

This would be a great feature for any type of timeline entries but with the AI generated timeline entries it would have more guidelines to use to create the email.