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sarahmiracle
sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
November 16, 2023
New Idea

Align Fonts available in Survey Design to be same as Email Template Design

Related products:CS Surveys & NPS Management
  • November 16, 2023
  • 1 reply
  • 31 views

The list of fonts available in Survey Design and Email Template Design are different. For example, I’m missing Helvetica in Survey Design.

For a consistent digital customer experience, fonts are important. Let’s improve alignment on these design elements for Survey and Emails.

    1 reply

    dayn.johnson
    dayn.johnson
    VIP ⭐️⭐️⭐️⭐️⭐️
    November 17, 2023

    For a consistent digital customer experience, fonts are important. Let’s improve alignment on these design elements for Survey and Emails.

     

    ☝ This, 100%!

     

    With the evaluate steps and branching logic in the new JO builder, I’d love to start using Gainsight surveys, rather than an external option (Typeform) so I can design email journeys that include survey logic without running checks on sources outside the journey flow.

    From my understanding, the survey look/feel has been the primary reason we use Typeform.

    Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
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