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New Idea

Allow a broader range of dates available to the Calendar Widget for Gainsight Home

Related products:CS Reports

ebell
  • Gainsight Employee ⭐️
  • 12 replies

Hello Community!

I’m you friendly Gainsight Support Agent, submitting this Feature Request on behalf of a customer:

 

Some of our CSMs would like to add the calendar activity that goes back to 60 days and so but they are not able to see the calendar activity for more than 30 days back and they are not able to see calendar activity more than 60 days in the future also. Is there a way to change that or is it a limitation in Gainsight?

 

Gainsight Support has verified that Calendar Widget in Gainsight Home will only show the last 30 days and the next 60 days' events; there is currently no way to change these values. The customer would like to be able to change these values or have a broader range of dates available to them. 

Please continue this discussion below and Upvote this Idea if you, too, think this Idea should be pursued! Thank you for your time.

Emily Bell - Enterprise Technical Support Analyst

2 replies

  • Contributor ⭐️⭐️
  • 8 replies
  • May 17, 2023

Hi there,

Our CSM team would really love the ability to have a broader range as well. Thank you!


  • Contributor ⭐️
  • 1 reply
  • March 17, 2025

Our team would also really benefit from this idea! By increasing the range of available future events to 120 days, we’d be able to cover all of our most common cadences for check-in calls/business reviews when evaluating a customer’s next call date.


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