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Gainsight Employee ⭐️⭐️
April 1, 2020
Open

Allow a mapped PX Feature (or Module) in the PX Product Map to be disabled without deleting it

Related products:PX Product Mapper
  • April 1, 2020
  • 1 reply
  • 71 views

Submitting on behalf of a customer…

 

It would be nice if PX allowed a mapped PX Feature (or Module) in the PX Product Map to be temporarily/permanently disabled without deleting it.  And, with this, the ability to filter by “active” vs. “inactive”  PX Feature (or Module) in the Product Mapper view.

 

Use cases:

  • disable a PX Feature from being tracked temporarily/permanently without deleting it (we may want to turn it back on later) 
  • build/test a new, improved mapping for the Feature without deleting or modifying the original one
  • when Features are no longer being used after they were removed from the application

 

    1 reply

    angelo
    angelo
    Helper ⭐️⭐️
    April 1, 2020

    One option is to create an “Inactive” module and place all inactive features in that module (maybe prefix the features with _inactive as well).

    Having said that, definitely, can see the value in adding an explicit soft delete/deactivate option which would also stop these deactivated features from being accessible everywhere else (analytics, engagements, etc) until re-activated.

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