New Idea
Allow access to Opt-Out configurations for Users (Person) via Rules Engine
We have multiple communications applications in our organization. Gainsight JO being mainly for CS and Marketo for Sales/Marketing Comms. Our customers want to have their Opt-Outs honored across ALL of our platforms…. they do not see us independently by our departments but as a single company. We need the ability to synchronize similar Opt-Outs between systems. To do this we need programatic access to Opt-Outs via the Rules Engine, so we can ingest and update Opt-Outs from other systems into JO Opt-Outs, and also to export our Opt-Outs to other systems for the same purpose. We could use a common connected system such as Salesforce for the data, or a CSV via the S3 bucket, but require access to the Opt-Out data via Rules Engine.