Allow Additional Identifiers on Update Actions to Users
Recently I’ve found the need to mass update user email addresses and usernames. Long story. Anyway, the users with corresponding SFDC profiles are no problem now because I can update UN and email with SFDC User ID as the identifier in the Connector sync (yay!). However, when I tried my hand at writing a quick rule to update the UN and Email for non-SFDC users I hit a wall: apparently you MUST still use Username as an identifier in Update actions to the User object (boo!).
This really stings because instead of running this rule that took all of 5 minutes to set up, I get to update four dozen users by hand. I’m sure it could have been worse but man, this would be easier if I could use a rule. For the record, I am attempting to use GSID as my identifier in the user which is, like, THE primary and immutable identifier for a single user profile in Gainsight.
So, I’d like to suggest that you remove the requirement to use Username as an identifier to allow people to mass update UN’s via a rule.
