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gunjanm
gunjanm
Expert ⭐️
April 10, 2021
New Idea

Allow Admin to Override User State Preservation on Dashboard Reports

  • April 10, 2021
  • 6 replies
  • 95 views

Very similar to this idea, 

 When I make an update to a report that is used on a dashboard, I would like some sort of prompt asking me if I want to override users’ personal settings/filters they have on their reports. Otherwise they think that something is broken or wrong when I have already made an update the team has requested. There is no way for an admin to even know who is using personalized filters on a report that is meant to be a team dashboard. 

    6 replies

    davebrown2242
    davebrown2242
    Helper ⭐️
    April 12, 2021

    I RUN INTO THIS ALL THE TIME AS WE ARE IN HYPER DEVELOPEMENT! Yes ++++++1

    I was advised by my users that resetting report(s) to admin defaults to get updated versions of dashboard reports is confusing, difficult & makes them feel left out when others mention items they do not see themselves.

    Anything that can be done on the admin side is a win-win for all.

    DB
    bradley
    bradley
    Expert ⭐️
    April 12, 2021

    +100000000000 Yes please. 

      rakesh
      Gainsight Employee ⭐️
      rakesh
      Lets put your data to work!
      April 14, 2021

      Good news everyone,

      We are adding this at a dashboard level in our new horizon analytics. PFA the placement

       

      To provide some context on why we did not add this to the report level yet: A single report can be added to multiple dashboards, so land it problems of propagating changes and managing any errors based on permissions, etc. 

        davebrown2242
        davebrown2242
        Helper ⭐️
        April 14, 2021

        @rakesh - a step in the right direction for CS Ops !  :sunglasses::thumbsup:  

        DB
        bradley
        bradley
        Expert ⭐️
        April 14, 2021

        Good news everyone,

        We are adding this at a dashboard level in our new horizon analytics. PFA the placement

         

        To provide some context on why we did not add this to the report level yet: A single report can be added to multiple dashboards, so land it problems of propagating changes and managing any errors based on permissions, etc. 

        Halleluja! 

        dan_ahrens
        dan_ahrens
        Expert ⭐️⭐️⭐️
        April 20, 2021

        Another reason to get excited about Horizon Analytics! :)

        VP of Customer Success at Forcepoint
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