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darkknight
Expert ⭐️
January 6, 2021
New Idea

Allow admin to select Company Person Connector upsert key

  • January 6, 2021
  • 12 replies
  • 208 views

Need the ability to select  more than just the email address as the upsert key on the the Company Person connector job.  Probably works great if you have clean upstream Contact data, but unfortunately we don’t and it’s out of CS control at this point.  Getting a lot of “duplicate” failures in the sync job because, yes, we have duplicate contacts on SFDC records.  But because of these duplicate failures, the “wrong” contacts are getting synced to Company Person causing discrepancies.

I believe there are other admins out there with a similar need, for various use cases.

Should be up to the Admin to select the Upsert Key/Key Combination for their particular environment.

 

12 replies

Shilpa Gumnur
Helper ⭐️
September 1, 2021

Hi @darkknight I agree with @pgeorge any more thoughts around this?

shiv_kumar_katiyar
Gainsight Employee ⭐️⭐️
May 25, 2022

@pgeorge @Shilpa Gumnur Looking from data sanitization perspective, this would be much needed feature. Let us suppose you have unique Person but duplicate Company Person - something like below

 

 

Now if I have to flag one as invalid, then there is no option because load to people will consider both the records when applying the action. Person API also works the same.

There isn’t any way to explicitly update the Company Person record in bulk