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LPortalupi
Helper ⭐️
November 14, 2019
Released

Allow admins to 'mark as spam' when viewing one topic in control environment

Related products:CC Moderation
  • November 14, 2019
  • 5 replies
  • 68 views

I don’t see a way to mark a topic as spam when I’m viewing it in the control environment (under Moderate Topic). I have the option to ‘trash topic’ – but I imagine this doesn’t help teach the spam filter to do its job better.

In order to mark a topic as spam, I have to leave this page and return to the Overview screen. Then I have to tick the box next to the topic, then scroll all the way down the page, then click “More” then choose “Mark as Spam.” 

It would be really helpful to have this option listed under the “More options” menu.

I want to mark this as spam but can’t do it from this page view

 

5 replies

Ditte
Helper ⭐️⭐️
March 15, 2021

Any movement on this idea, @daniel.boon ? We’re under a spam attack at the moment and not being able to mark the topic starter post as spam directly from control is making handling it quite cumbersome.

Currently rocking the Sonos Communities
daniel.boon
Helper ⭐️⭐️⭐️
March 17, 2021

Sorry to hear about the spam attack Ditte → for now we still don’t have any movement on this idea (mainly from a feasibility perspective, due to the age of the topic moderation page). On a related note, we did recently introduce a bulk mark as spam option on the new moderation overview, which eliminates at least one extra click compared to the bulk action in the old overview :sweat_smile:.

inSided product alumnus
Contributor ⭐️⭐️⭐️
February 1, 2024

Any possibility to get this thing to mark a single topic as a spam?

It would be really helpful, not only for us, but also spam filter to learn to mark a single topic/post to be marked as spam.

Larry
Helper ⭐️⭐️
March 20, 2026
Open→Released
Larry Imgrund || Senior Product Manager & Community Nerd
Larry
Helper ⭐️⭐️
March 20, 2026

Great news, this has since been released! Moderators can now mark a topic as spam directly from the topic view in Control without needing to return to the overview. Thanks for submitting this idea and helping shape the platform.

Larry Imgrund || Senior Product Manager & Community Nerd