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spencer_engel
Expert ⭐️
October 19, 2023
New Idea

Allow an easier way to report on custom picklists

Related products:CS Reports
  • October 19, 2023
  • 0 replies
  • 37 views

Due to Gainsight not supporting automated parity between GS and SFDC picklists, I’m trying to set up a process that compares picklist values between the two systems on a daily basis.

 

The end goal is to keep track on a dashboard and notice when a new value(s) has been added to the SFDC picklist, meaning I need to manually update the GS picklist. However, I’m having a tough team even being able to report on the picklist values in Gainsight. Where do I even start? I’d like to see this be a custom object in the MDA perhaps, or at least have some place that stores this information.