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tmorgan
Helper ⭐️
August 21, 2025
New Idea

Allow Changes to the 'Label Name' for Global Filters on the GS Home Page

Related products:CS Gainsight Home
  • August 21, 2025
  • 0 replies
  • 14 views

At the time of this post, there does not appear to be a way to change the ‘Label Name’ for a Global Filter on the Gainsight Home Page. Many of the filters end up being called “Name” because of the way the lookups work. For example, we might have an Account Owner, a Reporting Manager, and a Reporting Executive as a part of a Company record. Each of those people has a lookup for their information and the one we want to use as the filter at the top of the GS Home page is the person’s name. So we end up selecting “Name” for each of them and that is what displays for the filter (rather than what we would want as Account Owner, Reporting Manager, or Reporting Executive). The only way to know which one the filter is for is by hovering over it and seeing the tree the filter is using (Company>Account Owner>Name for example).