Developer communities on Gainsight Community frequently need to share SQL queries as part of discussions, tutorials, and peer support. Currently, posts containing SQL syntax are blocked on submission due to WAF security rules. This is causing our users to lose their work mid-post with no clear explanation.
Enabling SQL snippets to be posted reliably would be a meaningful improvement for any customer running a developer or data-focused community. Closing this gap would help Gainsight better serve the technical community segment and improve member retention and engagement for those customers.