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Contributor ⭐️
March 10, 2026
Discovery

Allow Code Snippets (SQL, JavaScript, etc.) to Post Without WAF Rejection

Related products:Gainsight CE
  • March 10, 2026
  • 3 replies
  • 29 views

Developer communities on Gainsight Community frequently need to share SQL queries as part of discussions, tutorials, and peer support. Currently, posts containing SQL syntax are blocked on submission due to WAF security rules. This is causing our users to lose their work mid-post with no clear explanation.

Enabling SQL snippets to be posted reliably would be a meaningful improvement for any customer running a developer or data-focused community. Closing this gap would help Gainsight better serve the technical community segment and improve member retention and engagement for those customers.

3 replies

Larry
Helper ⭐️⭐️
March 12, 2026
New Idea→Discovery
Larry Imgrund || Senior Product Manager & Community Nerd
Larry
Helper ⭐️⭐️
March 12, 2026

​@Preran Kurnool I updated your idea to give more context on the use case. I have reviewed and we are going to plan for this as part of our RTE upgrade later in the year! We have recently made some code-focused improvements but we still have some ways to go for a much better experience with sharing code snippets in our editor. This is a core focus for us with the RTE upgrade.

Larry Imgrund || Senior Product Manager & Community Nerd
Contributor ⭐️
March 12, 2026

Got it. Thank you.