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Gainsight Employee ⭐️⭐️
October 3, 2019
Released

Allow configured "Segments" to be used anywhere as a filter within PX, not just within the Engagemen

Related products:PX Engagements
  • October 3, 2019
  • 14 replies
  • 443 views
Posting this for several customers, since I believe this is a great feature request!

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Currently, Segments can only be used for targeting Engagements through Audience Rules and not directly in Analytics. Because of this, customers must use/create custom filters that mirror their Segments to do something similar within Analytics.

It would be great if including Segments criteria as an option everywhere that a filter could be used.

@ciarapeter @mickey @shira

14 replies

Gainsight Employee ⭐️
August 25, 2023

Hello All,
Thank you for all the feedback. Happy to share that we’re looking to make Segments usable across PX Analytics and Dashboards in addition to the existing Engagements. The timeline for this is next quarter Q4,2023. (Tried to get this out as early as this quarter but had move to next)
Support in Query Builder and Global Filters may not be part of this Q4 release. 

Gainsight Employee ⭐️
October 6, 2023
Acknowledged→IN DEVELOPMENT
Gainsight Employee ⭐️
January 16, 2024
Development→Released
Gainsight Employee ⭐️
January 16, 2024
Development→Released



Released as part of Q3 release in Novemeber.

Working on CSV upload to create user Segments for Q4 release